You Need an Afspraak in the Netherlands

One word you'll hear a lot in the Netherlands is afspraak. It means “appointment,” and it’s a big deal here. Whether you’re trying to visit the gemeente (city hall), register with the IND, get a haircut, or even view a rental property, don’t expect to just walk in. You'll likely need to book an afspraak first.

Why Appointments Are the Norm

The Dutch appreciate order and efficiency, and afspraken help manage time and resources. Government offices, healthcare providers, and even some restaurants or retail stores operate strictly by appointment. Showing up unannounced is often frowned upon and might mean being turned away.

Where You’ll Need an Afspraak

• Gemeente: Registering your address, applying for a BSN, passport, or driving license.
• IND: Residence permit applications or renewals.
• Healthcare: GP visits, vaccinations, dental care, etc.
• Rental viewings: Most agents require scheduled visits.
• Services: Hairdressers, nail salons, or even some notaries.

How to Make an Afspraak

Usually, appointments can be made online via the official website of the organization or municipality. Some may also offer phone bookings. Many expat-focused services offer English options, but some basic Dutch can go a long way.

What Happens If You Don't?

Skipping the step of making an afspraak may lead to long waits, frustration, or being told to come back another day. Avoid the stress and plan ahead, it’s the Dutch way!

Need More Answers?

For more answers, visit our Expat Cousin online interactive service.